☑︎ This guide has been last updated in July 2025
If youāre reading this, you must also be wondering:
is Surfshark just another cocky but small fish in the digital sea ā or is it a new apex predator that is worth your money?
Glad you asked.
Based on 8+ years of using and testing Surfshark, we’ve put together this definitive guide š¦
Here’s the condensed version for those in a hurry:
In this 360-degree review, we will answer all questions about Surfshark you might have had; most importantly:
- Is Surfshark different from other VPNs?
- How secure is your private data with Surfshark?
- How good (=fast) are its servers?
- What is the best deal you can get at Surfshark?
And speaking of deals – there’s a bonus section at the end where we show you how to unlock the best possible Surfshark price.
To start, let’s look at the š¦ unique features: does Surfshark manage to stand out from the VPN crowd?
Security and Privacy
Speed and Locations
P2P and Torrents
Unblocking and Streaming
Surfshark Customer Support
Pricing and Refunds
BONUS: Surfshark Coupon
Surfshark FAQ
Our Verdict
User Reviews on Surfshark
How Is Surfshark Different from Other VPNs?
Let’s face it, most VPNs in 2025 look sleek, let you pay in crypto, and promise airtight security.
Surfshark? It delivers a bit more ā and seems to be able to do it without inflating the price tag š¤
Hereās what truly sets Surfshark apart from other VPNs:
- Super-low prices: their 2-year plan remains one of the cheapest among top-tier VPNs, often beating competitors with 3-year cycles! By the way: you can unlock even more bonus months using a promo trick we explain later.
- Unlimited devices: unlike most other VPNs, Surfshark allows you to use its service not on 5, not on 7, but on any number of devices, simultaneously.
- Surfshark Nexus: a unique architecture that routes your traffic through a full network of servers (rather than a single location), improving stability, rotating IPs in real-time, and unlocking new privacy tools.
- Surfshark Everlink: a new feature released in 2025 that keeps selected websites continuously accessible – even during VPN reconnects or changes – without breaking your session. Itās like a private tunnel-within-a-tunnel for sites like your bank, crypto wallet, or Google Docs.
- Warrant canary: Surfshark is one of the very few VPNs that maintains a page explicitly stating that they have not received any official security letters or disclosure orders.
That last one is an interesting little feature that deserves a couple words:
…warrant canary š¦ exists because in some countries (most notably the United States) companies are not allowed to talk openly about any disclosure orders they receive from the government.
As a response to that, some smarter companies maintain public statements saying they have NOT received any such orders ā which is NOT prohibited.
In other words, if you see zeroes on Surfsharkās warrant canary page, you can be sure there have been no governmental meddling in their operations.
While weāre on the topic, letās dig deeper and see if we can trust Surfshark to protect our personal data:
Security and Privacy at Surfshark
Surfshark seems to be taking their usersā security seriously, given the number of features they implement:
- MultiHop function for even better masking of your IP ā thatās when your connection is handled by a chain of VPN servers, dispersing any residual trace of your digital footprint.
- Camouflage mode for making sure even your Internet Service Provider canāt tell youāre using a VPN.
- Kill switch that automatically turns off the internet if your VPN connection is interrupted. This ensures that your personal data is never exposed.
By the way, donāt pay much attention when a VPN advertises encryption standards on its website:
almost all serious systems nowadays use the AES-256-GCM cipher (256-bit Advanced Encryption Standard with Galois/Counter Mode) ā so itās not a big deal for any self-respecting VPN
Instead, the really important bits are hidden deep inside a VPNs Privacy Policy ā thatās where you can look for information about how they actually treat your data.
Or, rather, you donāt really have to ā
Because weāve already examined Surfsharkās Privacy Policy under the microscope 𬠖 and hereās the gist:
- Section 1 is arguably the most important part because it deals with data collection; in short, your real IP address and any other personally identifiable information is never stored by Surfshark.
- No identity verification is necessary in order to create an account at Surfshark – you only need an email address. Anonymous email services such as ProtonMail are allowed, if you really want to get freaky about it.
- According to section 10, Surfsharkās privacy practices fall under the laws of the British Virgin Islands, a jurisdiction famous for its favorable approach to confidentiality.
The most important takeaway is that Surfshark maintains a strict no-logs policy, which means they do not store information about how you browse the web through their service.
This includes IP addresses, connection identifiers, browsing history, etc. In other words ā anything that can be traced back to your identity.
Even if Surfshark is ever forced to disclose any information by the government of the British Virgin Islands (which in itself is highly unlikely), they will not have much to disclose as no records of client traffic are being held.
So, privacy: ā
How about performance?
Speed and Locations
According to their website, Surfshark operates 3200+ servers in more than 100 countries. It should be noted that while all of the servers are physical, some of the locations are virtual ā
for example, if you wish to connect via Albania or Chile, you will get a local IP, but the actual server which handles your connection might be located in Germany or Colombia, respectively.
This does not influence your speed or privacy, but you might see online content in an unexpected language if you use such virtual locations.
Anyway, while thereās nothing remarkable for a modern VPN to offer thousands of servers in dozens of countries, we still need to investigate if Surfshark is up to standard.
So, howās the speed?
In order to answer this seemingly simple question, itās not nearly enough to just turn on the VPN and run a speed test on a random location.
When we test VPN connectivity, we measure the speed from every available location, in each case using 2 independent tools (SpeedTest and Fast.com), with up to 5 attempts each.
Our base connection speed (without the VPN) is on average 50 Mb/s using SpeedTest and 40 Mb/s using Fast.com.
Here are select results for the most popular locations using Surfshark:
According to our tests, connection speeds around the world average to about 30 Mb/s for SpeedTest and 20 Mb/s for Fast.com ā which is a solid result for a large VPN.
In most locations Surfsharkās speed was so close to our “without-VPN” figures, that we couldnāt tell the difference even using specialized testing software.
Keep in mind that your specific speed will vary depending on many parameters, including your location, your internet provider, as well as time of day and day of the week ā
Yet in any case, tests like these still provide a rough benchmark as well as the possibility to compare between locations š
2P2 and Torrents
There’s one area where both speed and privacy are quite important for a VPN user: peer-to-peer networks (P2P) and torrenting in particular.
Now, before we proceed, let’s set the record straight:
Torrents and the rest of P2P tech are legal in every country of the world. Some governments do impose restrictions on downloading copyrighted content via peer-to-peer networks – but in others, like Spain and Switzerland, it’s perfectly fine as long as you’re doing it for personal consumption.
With its advanced security and privacy features we discussed earlier, Surfshark comes in handy for torrent users for two main reasons:
- Firstly, thanks to the encrypted connection and anonymous IP, your personal download history becomes inaccessible to the prying eyes of any third party.
- Secondly, Surfshark has P2P-optimized servers in almost all of its locations, which means shorter torrent download times.
Quite counter-intuitively, the second point also implies that Surfshark can actually make your internet connection ā” faster when downloading torrents since your Internet Service Provider cannot limit your speed based on your activity anymore.
For even better protection, use the Kill Switch or the new 2025 Everlink feature that automatically pauses your internet connection if your Surfshark VPN connection gets interrupted:
Torrent like a pro with Surfshark VPN
And yes, it goes without saying – but let’s still spell it out:
Regardless of whether your decide to use a VPN, we recommend downloading and seeding only non-copyright-infringing torrents from trusted sources to avoid harm to your computer (and potentially wallet).
Next up: how good is Surfshark at bypassing location-based restrictions?
Unblocking and Streaming
In addition to extensive speed tests, we also manually check whether a VPN enables you to use popular streaming services like Netflix from each of its server locations.
Our tests indicate that, following the tighter filtering implemented by Netflix since January 2020, the streaming service is available through major Surfshark locations, including the US, the UK, Singapore, and the European Union:
In most other locations via Surfshark VPN, you can open the Netflix app or website, but you wonāt be able to reliably stream any video content.
In most cases, though, you will only need the US version of Netflix as it contains the widest selection of movies and series.
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As for restrictive countries (foremost China, but also places like Turkey, Russia, and Singapore), Surfshark has several cards up its sleeve:
- No Borders mode, available as a switch in the application settings; what it does is automatically activate a special list of servers specifically designed to operate under government blocks.
- OpenVPN interface (Windows) or IKEv2 (MacOS) that allow connecting via Surfsharkās servers in countries with internet censorship.
- Shadowsocks protocol for bypassing Chinaās Great Firewall, specifically; Shadowsocks is a proxy, so it does not encrypt your traffic ā but if accessing content is all you need, this is a viable option to try in case nothing else works.
Overall, while itās not really possible to predict whether a VPN will work in all locations across a country like China š„” ā even if it does work a specific city ā Surfshark gives you an extensive toolkit to maximize your chances of success.
In any case, we recommend setting up all of the above options before actually flying to China, as even the official websites of many VPN providers are blocked in the Middle Kingdom.
What if something doesn’t work though? Is it easy to get your problem solved with Surfshark? Let’s have a look at client support:
Surfshark Customer Support
There are 3 ways you can get help with your VPN issues as a client of Surfshark (or even if you’re just considering a subscription):
- Live chat with a representative of Surfshark support team, which we’ll discuss in more detail below
- Contact form for non-urgent questions; you will receive a reply to your query via email
- Self-help knowledgebase for cases when you feel that your problem/question is a fairly standard one
Since chatting with a human in real time is usually the preferred way for the vast majority of users, let’s look at this support channel in more detail.
The live chat is available from the bottom right corner of any page of VPN’s official website, or through the app’s “Settings” section.
At first the chat system will ask you to describe your problem and provide Knowledgebase articles that might help; if there’s nothing useful there, click on the blue “Live chat” button at the bottom:
After that you will need to fill out a short form with your details and click on “Start chat” to be connected to a live representative.
During our tests, the wait times were 10-20 seconds in the vast majority of cases, even on Sunday evenings (which is probably the most popular time for VPN problems to pop up).
The representatives we talked to were polite and quick – sometimes even too quick šØ which might be explained by the rapid growth in this VPN’s client base in the recent months.
Overall, even our silliest and vaguest questions were treated patiently and got successfully resolved.
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Alright, now that weāve made sure Surfshark ticks all the boxes when it comes to speed, security, privacy, and reliability, the final dimension to consider is the money:
Pricing and Refunds
While Surfshark seems to work hard to deliver on all fronts that are important for a VPN service, their strongest card in this game is undoubtedly the price.
How do we know that?
Easy ā we constantly watch VPN prices across the market. A picture is worth a lot of words, so hereās a little chart weāve compiled, showing the prices of the cheapest plans for the most popular VPN services:
Indeed, Surfshark seems to “swallow its competitors whole” when it comes to pricing…
It outperforms even those competitors which offer a 3-year plan, while its own cheapest offer is for a 2-year billing cycle, meaning you need to pay even less upfront, for a lower per-month price.
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At this point you might be wondering:
Does it make sense to pay for 2 or 3 years in advance for a service which I havenāt even tried yet?!
Fair point. Unfortunately, VPNs typically donāt offer free trials ā but you can still try a service like Surfshark without any risk.
Hereās how their 30-day money-back guarantee works:
- Log in to your account on Surfsharkās official website and click on the blue chat button in the bottom right corner.
- Type anything and hit āEnterā ā you will see some suggestions from their knowledgebase as well as a āLive chatā button. Click on it.
- Write a message to the support team saying that youād like to cancel your account based on their 30-day money-back guarantee.
(and yes, we’ve successfully obtained a full refund for a cancelled account as part of our tests)
Regardless of whether you provide a specific reason for leaving Surfshark, the support team representative will probably try to persuade you to stay ā itās their job, after all š¦øāāā
Just reiterate that youād like your account closed and refunded ā and as long as itās less than a month old the support team will eventually grant your request.
Expect 5-7 business days for the money to reach your account. Done!
Given what weāve found about Surfshark so far, itās unlikely that youāll ever need to use the money-back guarantee ā but itās nice to know that you have this option, right?
Speaking of options: hereās neat little trick for those who do decide to try Surfshark.
BONUS: Surfshark coupon
Did you know that itās possible to š unlock an even better deal at Surfshark using a special code?
By default, 12-month and 24-month plans come with 3 extra months, already offering higher value than most other VPNs.
With our code, you can get an extra month completely free – in other words, an even better price!
Follow these steps to unlock it:
- To start, visit the official Surfshark order page by clicking the button below (the direct link will open in a new window):
- Choose any plan you like, as long as it’s a 12-month or 24-month billing cycle.
-
On the next screen, click ‘x” to remove the
surfsharkdeal
coupon that’s applied automatically:Then paste this code into the coupon field:
satori - Click āApplyā, and you should see the pricing table change: a 24+3 month plan will become a 24+4 month plan with an even better price.
Alright, thatās done ā itās time to sail for shore…
Surfshark FAQ
Before we wrap up with our final verdict, here are answers to some of the most common questions people have about Surfshark VPN in 2025:
Is Surfshark really safe to use?
Yes ā Surfshark has a strict no-logs policy, operates RAM-only servers, and has passed multiple independent audits. It also uses advanced encryption (AES-256-GCM) and supports privacy features like MultiHop and Kill Switch.
Can I use Surfshark on unlimited devices?
Yes. Unlike most VPNs, Surfshark lets you connect unlimited devices on a single subscription ā including phones, laptops, tablets, smart TVs, and even routers.
Does Surfshark work with Netflix and other streaming services?
Usually, yes. In our tests, Surfshark successfully unblocked Netflix US, UK, and Japan, plus platforms like Disney+, HBO Max, and BBC iPlayer. Just switch servers if one stops working ā it’s trial and error, but it works.
What is Surfshark Nexus?
Surfshark Nexus is a new network tech that routes your connection through the entire Surfshark server network instead of just one server. It improves performance, allows rotating IPs during sessions, and enables features like Dynamic MultiHop.
What does Everlink do?
Everlink lets you stay connected to selected websites (e.g. banks, email, Google Docs) even when the VPN reconnects or switches servers. This means fewer interruptions for trusted services ā great for remote work or online payments.
Can I cancel Surfshark and get a refund?
Yes ā Surfshark offers a 30-day money-back guarantee. Just contact support via live chat, say you’d like to cancel, and your refund will usually be processed within 5ā7 business days.
Where is Surfshark based?
Surfshark is incorporated in the Netherlands. While it’s technically part of the 14-Eyes alliance, Surfsharkās infrastructure is designed to log nothing ā and their RAM-only servers wipe all data on every reboot.
Our Verdict + User Reviews
Security breaches, malicious agents, regional content filters, governmental restrictions, hyper-targeted ads based on your private informationā¦
Is Surfshark VPN a worthy ally in navigating the murky waters of the modern Internet? š
Hereās the TL;DR:
If you’re tired of overpriced VPNs with clunky apps, random disconnects, and limits on how many devices you can use – Surfshark feels like a breathe of fresh salty (encrypted) sea air.
- Top-tier security: AES-256 encryption, Kill Switch, Everlink MultiHop, Camouflage mode ā itās all here, plus new toys like Nexus and Everlink.
- No-logs policy + RAM-only servers: Even if someone asked for your data, thereād be nothing to hand over.
- Fast, reliable servers: 100+ countries, great speeds worldwide, solid streaming access.
- Ridiculously good pricing: Cheaper than most ā and with extra months if you follow our coupon trick.
Plus, thereās a 30-day money-back guarantee, so you can test-drive it completely risk-free.
Conclusion?
Surfshark gives you 110% of what other “big” VPNs offer – at about 30% of the price. And you can use it on as many devices as you want ;)
(If you do decide to try Surfshark, be sure to check out our step-by-step instructions on unlocking an even better deal in the previous section)
Get Surfshark at the Best Price ›
…still unsure about Surfshark? Have suggestions for improving our analysis? Or maybe youāve already tried this VPN and would like to share your experience?
In any case, leave a review or take part in the discussion below – let’s help each other make reasonable decisions!
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Affiliate disclosure:
some links in this review are affiliate links, which means we may earn a small commission if you buy through them ā at no extra cost to you. It helps keep our ship afloat, arrr!
I live in Spain, I am coming to the end of a 2 year contract, surfshark has never done what I wanted it for, itv hub and bbc iplayer, I have both on a firestick, cannot use them.
Surfshark is garbage. 512 kbs speed??? Might as well go back too dial up.
Do I need to purchase antivirus protection also if I use A Surfshark VPN?
If a person goes for the 2 yr deal what happens at the end of that, does it auto up or do you get a different price for a yr or what.