[satori]

Hey Rafa,

I will go over the questions in the same order:

1). Kanso uses retina.js for high-resolution image rendering, and the specifics of this script, as mentioned in the theme manual, is that both low-res and high-res images should be in the same folder; please check in the Theme Options panel that your low-res logo is in the same directory as the high-res one, and check from the actual filepath URL that both files are named appropriately and that WP uploader hasn’t added any auxiliary numbers at the end. For convenience, you can also simply upload both logo images into a separate folder and insert their URLs manually into the respective fields in the Theme Options panel, without uploading the images from the Panel.

2). Could you please clarify what you meant by “text inside the project boxes at the portfolio page” – is it the captions text or something else? Thanks!

3). Please try inserting this code into the theme’s “functions.php” file:

function kanso_sd_feed_request($vars) {
if ( isset($vars['feed']) && !isset($vars['post_type']) ) {
$vars['post_type'] = array('post', 'project');
}
return $vars;
}
add_filter('request', 'kanso_sd_feed_request');


Regarding the smaller screen options – do you have something specific in mind as well, which you could propose?

Sincerely,
Andrii / Satori Studio

[satori]

Hey Juul,

as I mentioned above, please try changing the “Portfolio Items per Page” setting on the “Portfolio Page” tab of the Theme Options panel, this is separate from the “items per line” setting ;)

Sincerely,
Andrii / Satori Studio

[satori]

Hey Ben,

this is not supposed to happen, and hasn’t been reported before; I will therefore need to ask for your website’s admin login and password to troubleshoot. You can send the information to support@satoristudio.net, no disclosure guaranteed.

Best,
Andrii / Satori Studio

[satori]

Hey Vizzual,

please note that the portfolio filter behaviour is not a bug, rather an intended behaviour: the portfolio grid in Kanso is based on the DeSandro’s Isotope plugin; it is based on jQuery, which means it works with the items already loaded on the particular page. It cannot “find” other projects which haven’t been queried via php because Javascript is a client-side language.

One solution to this might be increasing the number of portfolio items shown on the portfolio page (use the “Portfolio Items per Page” option on the “Portfolio Page” tab of the Theme Options panel). This will ensure that at least some of the items of each project type get displayed.

Sincerely,
Andrii / Satori Studio

[satori]

Hey Vizzual,

first of all, thank you for the purchase!

The shrinking header is a part of the theme’s design, and therefore does not have a ready back-end switch. However, the custom solution is pretty simple – removing the jQuery code that animates the entire thing, so I thought I might prepare a file for you. Please download this archive, unzip it, and upload the contained file into the theme folder (/wp-content/themes/Kanso/), replacing the existing file. Let me know if it works!

Sincerely,
Andrii / Satori Studio

[satori]

Hey Sharie,

The slider loads discreetly from the rest of the page because it is based on jQuery; please not that the loading behaviour is not bug (it also happens in the theme demo). With a modern broadband Internet connection, it should take no more than 5-6 seconds to load the entire page.

I can see that the current version of the website you’ve linked to uses a single slide, i.e. the slider could be replaced by a header image, just like on some pages of the demonstration of the multi-page mode of the theme. You can upload a header image in the “Page Settings” section of the page editor mode e.g. for the “Our Work” page.

Alternatively, you can try using other third-party free or premium sliders instead of the one integrated with the theme.

Please let me know if this information is helpful!

Sincerely,
Andrii / Satori Studio

[satori]

Hey Maurizio,

– the contact form on the page you linked to seems to look very fine :) could you please clarify what you mean by the form not working on the one-page template? Have you tried inserting a form into the “Contact” page?

– please update the theme to version 1.2, this is a known cross-browser issue and it has been fixed in 1.2; you can always find the latest version of the theme in the “Donwloads” tab of your ThemeForest account.

Sincerely,
Andrii / Satori Studio

[satori]

Hey Chihte,

a WOFF is used just like any other third-party font that is being hosted on the local server; in order to use a web open font in the theme, please follow the instruction provided e.g. here. Should you face troubles with that one, let me know!

Sincerely,
Andrii / Satori Studio

[satori]

Hey there!

Glad it worked! Should you have other questions, do not hesitate to contact me!

Best,
Andrii / Satori Studio

[satori]

Hey Chihte,

I cannot locate the post meta on the page you’ve linked to – could you please provide your WordPress admin access (login and password) by sending them to support@satoristudio.net; this will ensure that I’ll be able to troubleshoot and see the code as well as the back-end. Thanks!

Sincerely,
Andrii / Satori Studio

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