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Hey Michael, Neonbrand,
I will reply to each of the cases separately. Michael’s first:
1). The URL you’ve provided looks like this at the moment: screenshot; thus I assume that the masonry portfolio issue has been resolved.
2). The images on the icon menu and the logo: when uploading an image in the Theme Options panel, in case the „File URL” field displays an attachment URL (ending with „?attachment_id=xx”) or an empty field, press the „File URL” button below the url field so that the link is a direct url of the image file (ends with the filename of the uploaded file).
3). To display a menu in the header, please create one and assign it to the “Main Menu” location in the “Theme locations” option under the “Menu settings” section, which can be found under the menu items in the “Appearance -> Menus” admin section.
4). In order to display the “Appearance -> Customize” view properly under the 3.8+ new WP interface, please update the theme to the latest version (3.2), available from the “Downloads” tab of your ThemeForest account.
5). Regarding the last issue (“Trying to insert Pictures from the Media Library is impossible: mouse changes to move indicator, selection impossible”) – I am not sure I understood the problem. Could you please provide a more detailed explanation, and access to the website’s back-end (so that I could troubleshoot at the source) – you can send the login data to support@satoristudio.net (no disclosure guaranteed).
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Neonbrand, the masonry gaps are a known issue, and have been addressed in version 3.1; please update the theme to the latest version (3.2), which is available from the “Downloads” tab of your ThemeForest account. Let me know if the masonry layout improves after the update!
Sincerely,
Andrii / Satori StudioHey Michael, Neonbrand,
this is just to inform that it will take some more time to investigate the issue, I will provide a detailed reply until the end of the week. Thank you for your patience!
Sincerely,
Andrii / Satori StudioHey Vonnagy,
have you tried adding captions to the uploaded images when using the “WP Media Gallery” as the source of images? You can also add captions post-facto by going to the “Media -> Library” admin menu, clicking on the needed image, and filling in the “caption” field – this is exactly how the theme demo front page does it. Please let me know if this still doesn’t work!
Sincerely,
Andrii / Satori StudioHey Stevo,
first of all, thank you for the purchase!
I’ve replied to your email yesterday, yet I will duplicate the message here as well so that the forum users can also benefit from the information:
Hey Stevo,
first of all, thank you for the purchase!
The vertical tabs you’ve mentioned are created using the same [TABS] shortcode, with “style” attribute set to “3” (i.e. “style=3”). I’ve attached the full shortcode from the demo here – it will create exactly identical tabs on a page where you paste it.
Regarding your question about the blog layout in Tokyo – it has a sidebar by design, and there is no back-end option as of now to remove it. However, this can be achieved relatively easily with some custom CSS:
.blog #content { width: 100%; }
.blog #sidebar { display: none; }
.blog #content .featured-thumbnail { width: 100%; }
.blog #content .featured-thumbnail img { width: 100% !important; max-width: 100% !important; }You can insert the above code at the end of the theme’s “style.css” file (should open by default when you visit “Appearance -> Editor” admin menu) or into the child theme’s stylesheet, in case you are using a child theme (which I would recommend doing).
Just in case, I should probably mention that there is a manual included with the theme, the file is called “Tokyo_Manual.pdf” and is found inside the “Tokyo_WP_Theme_Package” directory which is inside the main downloadable archive (Tokyo_WP_Theme_Package.zip). There is e.g. a list of all shortcodes with respective options in Appendix 2 of the manual.
Sincerely,
Andrii / Satori StudioHey Oli,
I’ve managed to reproduce the bug, thank you for the additional information! It has to do with the way WordPress query needs to be accessed in order to get the current page number – for one or another reason the code differs on static front page versus any other part of the website. I’ve prepared a fix – please download this archive, unzip it, and upload the resulting file into the following directory inside your WP installation: /wp-content/themes/Kanso/includes/pager/ – replacing the existing file. Let me know if it corrects the error!
Sincerely,
Andrii / Satori StudioHey Maartje,
first of all, thank you for the purchase!
Here is a screenshot of the Ikebana theme on an iPad Mini simulation, in portrait mode (which is the lowest screen width among all existing iPad models, 768px). As you can see, the tiles do fit into the screen and the icon menu on the left is still in the full-screen mode (as is intended by the theme’s media queries).
The content width in Ikebana is determined by an algorithm based on the set width of the standard (1×1) masonry tile. Since the width of every tile is fixed, the content width does not change fluidly with screen width, but rather in “steps”, automatically calculating the optimal content width for a given screen width, so that a non-fractional number of tiles can fit into it. That being said, on some screen widths there will be a gap between the edges of the screen and the content, especially when the width of a 1×1 tile has been set to more than 260px in the “Portfolio page items: box dimensions” setting in the “Portfolio Page” tab of the Theme Options panel; these gaps, however, should collectively be no larger than the width of a single tile plus “safety margins” of 90px, for the reasons I’ve explained above.
Please note that “responsive” does not imply that the website looks exactly identically on all devices – rather, it means that the website automatically adapts to the screen parameters of the viewing device for maximum user friendliness (see e.g. this and this article for more details). The full-width icon menu configuration you’ve mentioned goes into play on screens which are less than 768px in width, i.e. mostly on smaller scmartphones, and has been designed specifically for ease of use on touch-only devices.
That being said, in case you are experiencing problems, I do want to do more than just explaining – I will gladly help you to optimize your website in the way you need. For that, could you please provide the URL of your website, and also indicate which images do not scale with screen width. Thank you!
Sincerely,
Andrii / Satori StudioHey Remotelocation,
first of all, thank you for the purchase!
Since this problem hasn’t been reported previously, and since an OSX10.9 Chrome35 emulation in Browserstack seems to be working as intended (see screenshot), I will have to ask you for access to the back-end for further testing and troubleshooting – you can send WP admin credentials to support@satoristudio.net (no disclosure guaranteed). Thanks!
Sincerely,
Andrii / Satori StudioHey Mikosan,
first of all, thank you for the purchase!
Please try creating a new page (“Pages -> Add New”) and give it a “Portfolio” layout from the “Template” drop-down in the “Page Attributes” settings box on the right hand side of the page edit mode screen. Once you save this page, it will display all existing projects (i.e. items that have been created in the “Portfolio -> Add New” admin section).
My apologies if it hasn’t been described in enough details in the theme manual, I will extend that part for the next theme update. Thank you for pointing this out!
Regarding the content importer: this part of the WordPress back-end is not connected with the theme, if you are receiving an error message when trying to import the demo content, it is most probably connected with the settings of the server you are running your WordPress instance on. However, just in case, this is what you can do: go to “Appearance -> Themes”, change the theme to some default one (e.g. “Twenty Fourteen”) and run the importer again. In case it goes smoothly this time, please let me know – I will troubleshoot further.
Should you have additional questions about the theme, do not hesitate to contact me.
Sincerely,
Andrii / Satori StudioHey Oli,
before I ask you for back-end access, could you please try updating your instance of Kanso to version 1.6 (available from the “Downloads” tab of your ThemeForest account) and let me know if the problem still persists? Thanks! You can update a theme by copying over the new theme’s files via ftp.
Sincerely,
Andrii / Satori Studio
