Portfolio page doesn't open in Chrome on Mac

Front page Support Forums Ikebana Theme Support Portfolio page doesn't open in Chrome on Mac

This topic contains 5 replies, has 2 voices, and was last updated by  satori 3 years, 4 months ago.

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  • #3744

    remotelocation
    Participant

    The Portfolio page of my website http://nathaliebraun.be/ doesn’t open in Chrome on Mac, the circle jut keeps spinning and the page is blank. All the internal portfolio (project) pages and other pages show up fine and the website seems to works fine in all other OS/browser configurations. The demo page https://satoristudio.net/ikebana/ also opens just fine. I tried disabling all plugins, but still have the problem. Using version 35.0.1916.153 of Chrome , OSX 10.9.4, WordPress 3.9.1, Ikebana 3.0

    #3755

    satori
    Member

    Hey Remotelocation,

    first of all, thank you for the purchase!

    Since this problem hasn’t been reported previously, and since an OSX10.9 Chrome35 emulation in Browserstack seems to be working as intended (see screenshot), I will have to ask you for access to the back-end for further testing and troubleshooting – you can send WP admin credentials to support@satoristudio.net (no disclosure guaranteed). Thanks!

    Sincerely,
    Andrii / Satori Studio

    #3775

    satori
    Member

    Hey Balazs,

    I’ve tried disabling the script that truncates the text in portfolio items, which I suspect to be the most probably cause of the issue. Please check to see if the portfolio page is being displayed in Chrome on the Mac now. Thanks!

    Sincerely,
    Andrii / Satori Studio

    #3795

    remotelocation
    Participant

    Hi Andrii,

    thanks, it works fine now in Chrome on the Mac, there’s just one minor issue: after you hover over the images on the portfolio page a horizontal black line stays right above where the text box was. This only happens for the 1×2 and 2×2 boxes, for the 1×1 i don’t have this line. Regards,

    Balazs

    P.S.: i am not receiving notification emails for this forum, although the box is ticked

    #3802

    satori
    Member

    Hey Balazs,

    I cannot seem to be able to replicate the issue – could you please send a screenshot? Thanks!

    Sincerely,
    Andrii / Satori Studio

    #3806

    satori
    Member

    Hey Balazs,

    I’ve added some extra code to show and hide not only the parent box, but also the captions themselves – please check if the artifacts are still being displayed now. Thanks!

    Sincerely,
    Andrii / Satori Studio

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