[satori]

Hey Trent,

the issue is definitely connected with the theme then, yet since all other users haven’t had this problem, the second piece of the puzzle might be the server: could you please try adding these two lines at the very bottom of the “wp-config.php” file which is found in the root of your WordPress installation:

ini_set('pcre.backtrack_limit', '1000000');
ini_set('pcre.recursion_limit', '1000000');

then hard-refresh the page and let me know what happens; in order to hard-refresh the page in Chrome, press F12 (or right-click mouse and “Inspect element”) to open the console, then press and hold the top left refresh button next to the browser’s address bar – you should be able to see a drop-down list of refresh options; choose the last one).

Sincerely,
Andrii / Satori Studio

[satori]

Hey Nahnoo17,

I’ve checked the code, indeed the missing label was my fault, please accept my apologies. I’ve corrected the bug in the code, now the dropdown label displays as intended. Regarding the rearrangement issue, I’ve tried dragging the fields in the form generator, and they seem to be working fine – the trick is to grab them by the “move” text and move them quite subtly. In case some of them still don’t want to rearrange, please let me know which ones ;)

Sincerely,
Andrii / Satori Studio

[satori]

Hey there,

limiting the default WP blog page to only one category would require certain adjustments to the code of the “index.php” theme template (see e.g. here for more details), or creating a new page template with a loop that filters the results by category.

Sincerely,
Andrii / Satori Studio

[satori]

Hey Kjael,

could you please provide the URL of the particular page, I need to see the code to give a meaningful advice ;) Thanks!

Best,
Andrii / Satori Studio

[satori]

Hey Venkatareddy,

it looks like the “Icon menu items” part of the “Icon menu” settings tab has been lost along the way. There are two ways we can proceed in this situation: you can try removing the live website and migrating it again, so that the glitch is removed, or you can give me access to the WP back-end and the ftp (sending the relevant information to support@satoristudio.net secure box), and I will try to add the missing field. The second path may take some time (1-2 days), as it depends on how much data has been lost during the transition to the live server.

Sincerely,
Andrii / Satori Studio

[satori]

Hey Jody,

glad it worked :)

Regarding your second question: please clarify if you want to confirm that the code you’ve provided is a suitable solution, or this code doesn’t work for you and you’re looking for alternatives? Could you please also give the URL of the website in question, if a live version is available at the moment – it is always more efficient if I see the code ;)

Sincerely,
Andrii / Satori Studio

[satori]

Hey Nahnoo17,

could you please provide the URL of the live page which contains the form, as well as the admin credentials (you can send your login and password to support@satoristudio.net, no disclosure guaranteed) – I need to see the back-end in order to provide meaningful advice in this situation. Thanks!

Sincerely,
Andrii / Satori Studio

[satori]

Hey Nanhoo17,

the underline in the titles is part of the theme’s visual style, thus it is not changeable via the back-end settings. You can, of course, remove it by adding a line of extra CSS into the “Style: Add Custom CSS” tab of the Theme Options panel:

.page-title h2 a, .page-heading h1 a, .single .post-header h1 a, #blog-header h1 a, .post-header h1 a { border-bottom: none !important; }

Sincerely,
Andrii / Satori Studio

[satori]

Hey Trent,

this hasn’t been reported previously, and I cannot seem to be able to replicate this issue on my machine (see screenshot) so we’ll initially need to debug it together :)

As the first step, please provide the following information:
1). Are you using Chrome on an Apple product?
2). Does the website display text normally in other browsers (e.g. Firefox, IE, Opera) or the problem persists there as well?
3). Do you have any extensions installed in Chrome? (“Settings -> Extensions”)
4). Please try switching to the default WP theme (e.g. Twenty-Fourteen) and check if the bug persists.

Looking forward to hearing from you!

Best,
Andrii / Satori Studio

[satori]

Hey Mk1990,

as I mentioned earlier, in order to have a static front page, please change the settings in the “Settings -> Reading” admin area (for more information on this, see also theme manual, page 4). To set up the menu, please visit “Appearance -> Menu” admin area, as per usual in WP; in order to upload the logo and tweak the website elements, please use the Theme Options panel. In case you have troubles replicating specific parts or features, please do not hesitate to ask!

Every element’s color in Tokyo can be changed via the Theme Options panel (the “Style: Header”, “Style: Content, Widgets”, and “Style: Footer” tabs); I do not provide skins with my templates since every user wants their own unique combination of colours – I’ve decided it is better to give everyone the freedom to style the theme to their particular taste :)

Sincerely,
Andrii / Satori Studio

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