[satori]

Hey Mtaylor,

when you upload the image, please make sure that the „File URL” field displays the direct url of the image file (ends with the filename of the uploaded file), instead of an attachment URL (ending with „?attachment_id=xx”); in the latter case, press the „File URL” button below the url field before saving the image. Please let me know if the problem still persists!

Sincerely,
Andrii / Satori Studio

[satori]

Hey Mtaylor,

could you please clarify:
– which shortcode is that (is it connected to a third-party plugin?)
– could you please provide the URL of the page in question?
– could you please give me the exact string of the shortcode you are using?

Thanks!

Sincerely,
Andrii / Satori Studio

[satori]

Nice one, Barbara! Should you face any issues in the process or have questions about the theme, do not hesitate to contact me ;)

Sincerely,
Andrii / Satori Studio

[satori]

Hey Mtaylor,

first of all, thank you for the purchase!

You can use the included demo style import file (“Kanso_demo_content_onepage.xml”) located in the “Resources” folder of the main downloadable ThemeForest archive – just follow the instructions in the “Import demo content” section of the theme manual (page 14). You can also import the slider from the theme demo by pressing the green “Import Slider” button in the “Revolution Slider” admin menu section; the slider data is located in the same folder (“Resources”).

Should you have additional questions about setting up the theme, do not hesitate to ask!

Sincerely,
Andrii / Satori Studio

[satori]

Hey KinkerL,

first of all, thank you for the purchase!

I’ve double-checked the theme, the footer background and text colour settings should work fine; could you please provide access to your WP backend (you can send the login and password to support@satoristudio.net), I will troubleshoot further. Thanks!

Sincerely,
Andrii / Satori Studio

[satori]

Hey Theweblady,

I’ve checked your website – the code you’ve inserted for the caption width does work :) Just try changing the “400px” to a larger number (e.g. “600px”) to adjust the width as you need it.

Sincerely,
Andrii / Satori Studio

[satori]

Dear Nanette,

first of all, thank you for the purchase!

Could you please provide the URL link to the page in question? I need to look at the live code to give a useful answer :) Thanks!

Sincerely,
Andrii / Satori Studio

[satori]

Great to hear, Sebastian!

I will include the fix into the next theme update as well.
Should you have additional questions or face issues, do not hesitate to contact me.

Sincerely,
Andrii / Satori Studio

[satori]

Hey Credo,

the submenus can be coloured in custom colors by using this CSS:

#menu-item-XX a, #menu-item-XX .sub-menu .submenuline, #menu-item-XX .sub-menu li { background-color: #FFFFFF !important; }

where “XX” is the id of the menu item (you can look it up by using e.g. Chrome’s built-in code inspector (right-click and choose “Inspect element” on any part of the web page), and #FFFFFF is the hex color of your choice.

Regarding your second question: could you please provide the URL of the website in question, it is difficult to provide a definitive answer without seeing the code ;)

Sincerely,
Andrii / Satori Studio

[satori]

Hey Kjael,

the “background-size: cover” is indeed the solution that I’m already using in the theme ;) in case you meant the labyrinth images, they both have the “background-size: cover” now after you’ve updated the file I’ve sent you. The first labyrinth image doesn’t reach the bottom of the respective section because it is not tall enough – please try making it taller, so that there is some extra room for the parallax effect to roll out, or turn the parallax off on this section (the “Parallax background” option in the “Page settings” box in the page editor mode.

Please let me know if I missed something!

Sincerely,
Andrii / Satori Studio

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