[satori]

Hey Tyler,

could you please also send me a screenshot of the logo error and tell me on which device (desktop/laptop/tablet/smartphone) the error occurs, as well as which browser (and version, if IE) you are using. Thanks!

Sincerely,
Andrii / Satori Studio

[satori]

Hey Joanne,

first of all, thank you for the purchase!

The “High Voltage” filter does not display any items because all six latest projects shown in the Projects section have the “Low Voltage” tag. Due to particularities of the Isotope framework used for Kanso’s portfolio grids, the sorting is only possible for the items that are present on the page, i.e. the “sort” commands do not append more items. You can try increasing the number of projects displayed in the Projects section (by using the “Number of portfolio projects per page” setting in the “One-Page Website” tab of the theme options panel), so that at least some “High-Voltage” projects appear in the grid, or try mixing the “Posted” dates of the various projects, if possible of course, so that the projects with different tags are fairly mixed.

Sincerely,
Andrii / Satori Studio

[satori]

Hey Kjael,

the button you mention is an image, you can find it in the “/Kanso/images/” folder (the file is called “down_button.png”. You can edit it in a graphic editor of your choice and insert into any place of a Revolution slider.

Sincerely,
Andrii / Satori Studio

[satori]

Hey Kjael,

please update the theme to version 1.4 – among other things, I’ve added a possibility to display the titles above the text on the one-page template there, following requests from the users. The back-end doesn’t envisage centering the titles, though, but you can achieve that by adding custom CSS into the “Style: Add Custom CSS” tab of the theme options panel:

.page-holder .page-title h2 { text-align: center; }

Sincerely,
Andrii / Satori Studio

[satori]

Hey Oren,

glad to hear that the taxonomy issue has been resolved! Should you have additional questions, do not hesitate to contact me.

Sincerely,
Andrii / Satori Studio

[satori]

Hey Ang,

I cannot seem to be able to reproduce the bug, but please try this for a start: insert the following CSS into “Style: Add Custom CSS” tab of the theme options panel –

@media only screen and (max-width: 767px) and (min-width: 480px) { .mobilemenu .dropdown-menu { height: 64px !important; } }

Please let me know if that makes any difference.

Sincerely,
Andrii / Satori Studio

[satori]

Hey Yuko,

first of all, thank you for the purchase!

I will cover the questions in the same order:

1). Due to WordPress mechanics, Kanso’s one-page template is based on the following principle: a specific page serves as a “container” for the other pages with make up the one-page sections, just like with the classic WP blog page. At the moment I can guess that you are trying to use the same page as the “container” and as the first section inside that container. Please try this:
– create a new page and call it “Home”, give it any template except “One-Page”.
– tick the page in the “Pages to include into one-page website” setting “One-Page Website” tab of the theme options panel.
– set the page order of the page to the lowest value to bring it on top of other one-page sections.

2). In order to import the demo Revolution Slider, please use the green “Import Slider” button in the “Revolution Slider” admin section. You need to choose the “Kanso_demo_frontslider.zip” file found in the “Resources” folder of the theme package as the source when prompted. After that, you’ll need to appoint the slider in the “Revolution Slider” tab of the theme options panel.

Please let me know if the above information is helpful in resolving the issues; if something is still left unsolved, we’ll troubleshoot further ;)

Sincerely,
Andrii / Satori Studio

[satori]

Sorry Ang, yet I cannot seem to be able to open your image. Could you please try hosting it elsewhere? Thanks!

Sincerely,
Andrii / Satori Studio

[satori]

Hey Ang,

first of all, thank you for the purchase!

At the moment the website looks like this on my Android Chrome: see screenshot. Could you please clarify where to look for the issue, or send your screenshot if mine does not capture the problem. Thank you!

Sincerely,
Andrii / Satori Studio

[satori]

Hey Theweblady,

first of all, thank you for the purchase!

Glad to hear that you’ve managed to resolve the situation :) should you have other questions about the theme, do not hesitate to contact me!

By the way, I would recommend cropping the images used for the slider to 950×330 px, otherwise they will look distorted as currently is the case.

Sincerely,
Andrii / Satori Studio

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