[satori]

Hey Paul,

let me clarify: you are unable to access the ftp account associated with your website, and you suspect that it might be because of the Revolution Slider plugin included with the theme? Have you tried asking the hosting provider to reset the ftp user?

Sincerely,
Andrii / Satori Studio

[satori]

Hey Jonas,

I’ve decided it would be too specific to keep the shopping cart icon visible when the mobile menu is opened, because different users of the theme might have different menu items at the end of the menu. Thus, to make the solution more generally applicable, I’ve changed the mobile menu script so that it hides the cart icon once the menu is expanded. The changes are also contained in the files that I’ve sent you concerning the other current issue (the fixed top section, see https://satoristudio.net/forums/topic/sticky-header-issue/). Please let me know if it works!

Sincerely,
Andrii / Satori Studio

[satori]

Hey Jonas,

I’ve studied the code and found the reason for the bug: the “allow_url_fopen” parameter in your server’s php.ini settings has been disabled, which led to the function that governs the fixed header generating an internal error and terminating. Haven’t taken this possibility into account earlier, thanks for bringing this up! Server-side restrictions should not impede the work of vital theme elements, so after some experimenting I’ve prepared a fix that also works when the “allow_url_fopen” has been turned off – please download this archive, unzip it, and upload the resulting files into the theme folder (/wp-content/themes/Shogun/), replacing the existing files. Let me know if the fix works!

Sincerely,
Andrii / Satori Studio

[satori]

Hey Denis,

my apologies for the delay in my reply!

I’ve tried opening the home page of your website (http://www.touhou.si/) on my machine, and the slider loads in less than a second, displaying no visible lags; I’ve also run a speed test (results), and the load time is pretty fine given the size of the page.

Could you please tell me which browser (and version, in case of IE) you are using to view the website? Also, please let me know if you are using any caching plugins on the website.

Sincerely,
Andrii / Satori Studio

[satori]

Hey Jonas,

making the shopping cart icon disappear on menu toggle would require re-writing the jQuery script that governs the behaviour of the mobile menu, yet you can relatively easily re-align the icon relative to the menu “sandwitch” icon by using some extra CSS (you can add it into the “Style: Add Custom CSS” tab of the Theme Options panel):

@media only screen and (max-width: 767px) { #wc-wrap { margin-top: -46px !important; } }

Sincerely,
Andrii / Satori Studio

[satori]

Hey Jonas,

my apologies for the delay in my reply, I was away without Internet access for several days.

If you want the header of your website to stay fixed on top when the page is scrolled (like in the theme demo), please make sure that the “Deactivate fixed header” checkbox in the “Header Setup” tab of the Theme Options panel is NOT checked. In case it isn’t and the header still does not stick to the top on scroll, please let me know!

Sincerely,
Andrii / Satori Studio

[satori]

Glad to hear it helped!

Should you have additional questions about the theme, do not hesitate to contact me.

Sincerely,
Andrii / Satori Studio

[satori]

Hey Karen,

I’ve prepared a customized file for you where the respective code has already been removed: please download this archive, unzip it, and upload the resulting file into the theme root folder (/wp-content/themes/Ikebana/) via ftp, replacing the existing files when prompted.

Let me know if you have additional questions about the process!

Sincerely,
Andrii / Satori Studio

[satori]

Hey Karen,

now I see which tile you had in mind :)

The 2×1 wide tile with the name of the respective tag appears automatically on each portfolio tag archive page, and contains the information about the current tag; it has been added as a best-practice approach to navigation, whereby the user should always know where she is located on the website at any given moment. If you wish to remove this, please delete or comment out lines 15-23 (both of them should start with a “div” tag) in the “taxonomy-tagportfolio.php” template file which is located in the theme root folder.

Sincerely,
Andrii / Satori Studio

[satori]

Hey Karen,

could you please provide access to the website with the theme (at the moment there is a “coming soon” landing page on your domain) – you can send the login details to support@satoristudio.net, i.e. the same email address as previously. Also, I’d like to kindly ask you to write the exact sequence of actions (i.e. where you clicked) you were doing to produce the bug. Thank you!

Sincerely,
Andrii / Satori Studio

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