Reply To: Importing Demp Content

New Front EN Support Forums Ikebana Theme Support Importing Demp Content Reply To: Importing Demp Content

#6796
satori
Keymaster

Hey Olollo,

the 500 error might be caused by numerous reasons, and is in general due to the workings of the server (as the error message suggests). One thing to try before you contact your hosting provider though is that the file you’re uploading as the demo content has the .xml extension and not any other. Another possible culprit, on the server side already, is the maximum upload size limitation set by your hosting provider, but normally they shouldn’t get in the way since the demo content file is quite small by any standard (less than half a megabyte).

Sincerely,
Andrii / Satori Studio