[satori]

Hey Fabio,

this is a known issue, and has been fixed in the latest version – please update the theme to version 1.5, which you can get from the “Downloads” tab of your ThemeForest account. Please let me know if the problem persists after the update!

Sincerely,
Andrii / Satori Studio

[satori]

Hey Timon,

could you please try updating the theme to version 3.0, available from the “Downloads” tab of your ThemeForest account; in case the update does not remove the issue for you, please let me know, I will investigate it further!

Sincerely,
Andrii / Satori Studio

[satori]

Hey Timon,

glad to hear!
You’re right, maybe I should be more explicit on this in the manual.

Sincerely,
Andrii / Satori Studio

[satori]

Hey Timon,

first of all, thank you for the purchase!

The content-import xml files do not transfer website settings in WordPress, so you will need to do one additional thing to display the masonry grid on the front page: please go to “Settings -> Reading” admin section, choose the “Static page” from the “Front page displays” setting, and in the respective drop-down choose the “Portfolio” page that should have been imported with the other content. After saving these settings refresh the website – the front page should display portfolio project grid now. Let me know if you face problems with this!

Sincerely,
Andrii / Satori Studio

[satori]

Glad to hear!

Should you stumble upon any other issues, do not hesitate to contact me!

Best,
Andrii / Satori Studio

[satori]

Glad to hear it helped, Keenan!

Should you face any other issues or have questions about the theme, do not hesitate to contact me.

Sincerely,
Andrii / Satori Studio

[satori]

Ah, my apologies! Please try this file (should as well be uploaded into the theme folder).

Sincerely,
Andrii / Satori Studio

[satori]

Hey Jay,

please try this: download this archive, unzip it, and upload the contained file into the theme folder via ftp (/wp-content/themes/Kanso/), replacing the existing file. Let me know if the error message persists after this!

Best,
Andrii / Satori Studio

[satori]

Hey Kifurax,

first of all, thank you for the purchase!

The domain you’ve linked to is empty – could you please double-check the URL? Thanks!

Sincerely,
Andrii / Satori Studio

[satori]

Hey Elizabeth,

first of all, thank you for the purchase!

In order to create a portfolio, please follow these steps:

1). Create one or more projects: you can do so by going to “Portfolio -> Add New” in your WordPress settings menu.
2). Create a new page (“Pages -> Add New”) and give it a “Portfolio” layout in the “Page Attributes” settings box in the right hand side of the page editor screen.

The portfolio page will display all existing projects in a grid layout; each project will link to its own separate page when clicked, just be sure their format is set to “standard” in the “Format” settings box in the right hand side of the project editor screen.

In case you still have difficulties setting up the portfolio, please provide the URL of the page in question, I will look further into the code.

Sincerely,
Andrii / Satori Studio

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