New Front EN › Support Forums › Tokyo Theme Support › Background Slider / Image Source of Images Not Working
- This topic has 20 replies, 5 voices, and was last updated 10 years, 4 months ago by
satori.
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AuthorPosts
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September 27, 2013 at 10:42 am #1740
skozyk
ParticipantGood day. The Background Slider / Image Source of Images meta box below the Page editor is not excepting changes. It’s stuck on “None” no matter how I change the settings. If I add an image to the Gallery on the page and then choose ANY header type and hit save, the setting goes back to “None”. The same thing occurs for every combination of settings and header type; it always reverts back to none after updating the page and no change is made on the live page. I’ve also tried just about every combination of header settings in both the Background Settings and Theme Options areas. I tried several different browsers and deactivated all plugins. The settings for the Background Slider / Image Source of Images meta box still won’t save. This site needed to be launched today for the client and the last item I needed to do was add different static background images to each of the pages and I can’t.
Thank you in advance for your assistance and quick reply.
September 27, 2013 at 1:09 pm #1742satori
KeymasterHey Skozyk,
first of all, thank you for the purchase!
This issue hasn’t been reported before – could you please provide your website’s URL as well as WordPress backend login and password by sending them to support@satoristudio.net (no disclosure guaranteed) – I need to see the code in order to troubleshoot this one. Thanks!
Sincerely,
Andrew / Satori StudioOctober 1, 2013 at 9:34 am #1756skozyk
ParticipantAndrew,
Thank you so much for taking care of the problem. It’s really appreciated. Everything seems to work fine now.
One thing I did notice is that I can’t seem to set a static background image for my blog front page (News) or the posts. I’ve tried several settings combinations and can’t seem to get it to work.
Thanks,
Steve
October 1, 2013 at 6:50 pm #1760satori
KeymasterHey Steve,
the one thing that needs to be done is to tick the places where you wish the background to show up on the “Display” tab of the “Appearance -> Background Settings” admin page. It was set to only display on the front page so far; I’ve added the blog page for example, and now the “News” section also has a background.
Sincerely,
Andrew / Satori StudioOctober 7, 2013 at 5:06 am #1801skozyk
ParticipantThank you for all your assistance Andrew. Very appreciated!
October 7, 2013 at 11:08 am #1803satori
KeymasterGlad I was able to help, anytime ;)
Andrew / Satori Studio
February 7, 2014 at 11:30 am #2486lionflight
ParticipantHi, I am having similar issues with the static image background. Background slider is working great on the home page, but I can’t get the single static image background to appear on my other pages like contact, about, etc. I’ve ticked all the boxes, but it still isn’t loading the images. Please help!
February 7, 2014 at 1:01 pm #2487satori
KeymasterHey Iionflight,
first of all, thank you for the purchase!
To display custom backgrounds on individual pages, please use the “Background Slider/Source of Images” settings box in the page editor mode: you can choose to source the images from the attachments of the page in question, from a custom folder on the server, or from NextGen and other third-party plugins. I would recommend using the “custom directory” option, so that each individual page has its own folder with a background. Please let me know if this helps!
Sincerely,
Andrii / Satori StudioFebruary 7, 2014 at 5:36 pm #2488lionflight
ParticipantHi Andrii, thanks for your quick reply! I tried changing the Background Slider/ Source on the individual pages, but when I click “Update” and refresh the page, I’m still not getting an image loading in the background. Is there anything else I may be missing? Happy to send you guest log-in info if you have time..
February 9, 2014 at 8:06 pm #2490satori
KeymasterHey lionflight,
please do send me your login information to support@satoristudio.net, I will be able to troubleshoot more effectively if I see the back-end.
Sincerely,
Andrii / Satori Studio -
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