Reply To: Problem with jCarousel

New Front EN Support Forums Fuji Theme Support Problem with jCarousel Reply To: Problem with jCarousel

#339
mmsatori
Keymaster

Hey Kspa!

First of all, thank you for the purchase!
Strangely enough, I can’t seem to be able to replicate the error on a Fuji installation – in case there are no attached images, the shortcode should display a message, not empty image placeholders (“jCarousel: no attached images, or only one attached imageā€¦”).

Let’s troubleshoot step by step:
1). Make sure the post you are referencing in the shortcode (in this case post ID 117) has attached images (you can check that by pressing the “Add media” button above the text editor area when in the page/post edit mode, and choosing the “Gallery” tab in the resulting pop-up window).
2). If you have third-party plugins installed, try disabling them all and checking if the jCarousel works; if it does, enabling the plugins one by one will help identify the “culprit”.

Let me know if the above steps bring any results!

Sincerely,
Andrew | Satori