Video In Masonry

Front page Support Forums Ikebana Theme Support Video In Masonry

This topic contains 3 replies, has 2 voices, and was last updated by  Trishb 2 years, 3 months ago.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #6830

    Trishb
    Member

    Hello,

    I noticed the latest update had the video option in masonry, and I was able to get it working when I first updated it. I now cant seem to get it to work.

    I’ve tried adding a youtube link with various formats. I’ve tried uploading a video. I’ve made sure to update the portfolio type and also clicked the masonry button below.

    All I get is a blank square on the portfolio page. Any thoughts are appreciated!

    Trish

    #6831

    satori
    Member

    Hey Trish,

    could you please check if you’re using the full URL of the video in the content area of the project which corresponds to the tile (i.e. https://www.youtube.com/watch?v=mTVpFWBjYIo instead of https://youtu.be/mTVpFWBjYIo), and that the “Playable video in masonry tile (only for “video” format)” setting has been checked.

    Sincerely,
    Andrii / Satori Studio

    #6833

    Trishb
    Member

    Yup, both of those have been done. I’ve also tried uploading the video.

    You can access the website directly if that is helpful with
    username:Support
    password:Satori#Studio

    Thank you

    #6834

    Trishb
    Member

    I changed the login because I just realized that I posted in in public. :( lol
    I can send it via email.
    Thank you!

Viewing 4 posts - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.