Theme Panel Options

Front page Support Forums Fuji Theme Support Theme Panel Options

This topic contains 5 replies, has 2 voices, and was last updated by  satori 4 years, 7 months ago.

Viewing 6 posts - 1 through 6 (of 6 total)
  • Author
    Posts
  • #964

    savanna
    Participant

    Hey there for some reason when I try to upload or customize the theme the setting aren’t saving. Could it be a plugin issue

    #967

    satori
    Member

    Dear Savanna,

    first of all, thank you for the purchase!

    Please try disabling all plugins and check if the Theme Options are being saved then. If still not, please provide your admin login/password to support@satoristudio.net (no disclosure guaranteed) so that I could look at the admin code.

    Sincerely,
    Andrew | Satori

    #978

    savanna
    Participant

    Thanks but it was a plugin so I disabled it

    #981

    satori
    Member

    Dear Savanna,

    I’m not sure I understood – what you mean is that there was a plugin installed on your website that prevented Fuji’s Theme Options panel from saving the settings, and once you’ve disabled it the theme started working fine? If that is the case, could I ask you for the name of the plugin? There might be a compatibility issue that I must address in the future updates of the theme.

    Thanks!

    Sincerely,
    Andrew | Satori

    #982

    savanna
    Participant

    The name of the Plugin was A review plugin I deleted it so I’m not sure of the name of it

    #988

    satori
    Member

    Thank you Savanna!

    In case of other questions or problems do not hesitate to contact me.

    Sincerely,
    Andrew | Satori

Viewing 6 posts - 1 through 6 (of 6 total)

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