New Front EN › Support Forums › Fuji Theme Support › Can not install theme
- This topic has 3 replies, 3 voices, and was last updated 11 years, 2 months ago by
satori.
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July 17, 2012 at 10:21 am #26
david
ParticipantHi
i purchases your theme today
I have trouble installing it
The unzip report errors when unzipping the package andI have a clean install of WP 3.4 on EC@ which is not willing to accpet the Zip file of the theme
Can you please help
Thanks
David
July 17, 2012 at 10:31 am #27satoristudio
MemberDear David,
Thank you for the purchase!
Could you please provide the exact error message reported by the system while trying to install the theme?
Best,
AndrewJuly 17, 2012 at 10:45 am #28david
ParticipantUnzip complains that there are many duplicate files
Wordpress does show an error message but ask if i am sure i want to do this and that’s it, it does not install the themeAlso in your instruction in the PDF file you described a file called fuji.zip which does not exist
The only zip file is Fuji_Installable.zip and trying to upload this file to WP theme upload result the above]The WP I am trying to install on is a fresh out of the box WP from EC@ so it could not be the issue
July 17, 2012 at 11:20 am #29satori
KeymasterDear David,
Could you please try downloading the theme package from the Envato marketplace one more time and retry the installation (go to “Appearance -> Themes”, choose “Install Themes -> Upload”)?
I’ve tried the installable file (Fuji_Installable.zip) on two fresh WP3.4 installs and it seems to be working fine. Please tell me how it goes.Thank you for noticing the typo in the manual, I will correct it in the update of the theme that is due this week!
Best,
Andrew. -
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