Can not install theme

Front page Support Forums Fuji Theme Support Can not install theme

This topic contains 3 replies, has 3 voices, and was last updated by  satori 5 years, 3 months ago.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #26

    david
    Participant

    Hi

    i purchases your theme today

    I have trouble installing it

    The unzip report errors when unzipping the package andI have a clean install of WP 3.4 on EC@ which is not willing to accpet the Zip file of the theme

    Can you please help

    Thanks

    David

    #27

    satoristudio
    Member

    Dear David,

    Thank you for the purchase!

    Could you please provide the exact error message reported by the system while trying to install the theme?

    Best,
    Andrew

    #28

    david
    Participant

    Unzip complains that there are many duplicate files
    Wordpress does show an error message but ask if i am sure i want to do this and that’s it, it does not install the theme

    Also in your instruction in the PDF file you described a file called fuji.zip which does not exist
    The only zip file is Fuji_Installable.zip and trying to upload this file to WP theme upload result the above]

    The WP I am trying to install on is a fresh out of the box WP from EC@ so it could not be the issue

    #29

    satori
    Member

    Dear David,

    Could you please try downloading the theme package from the Envato marketplace one more time and retry the installation (go to “Appearance -> Themes”, choose “Install Themes -> Upload”)?
    I’ve tried the installable file (Fuji_Installable.zip) on two fresh WP3.4 installs and it seems to be working fine. Please tell me how it goes.

    Thank you for noticing the typo in the manual, I will correct it in the update of the theme that is due this week!

    Best,
    Andrew.

Viewing 4 posts - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.