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Contact form not sending

New Front EN › Support Forums › Kanso Theme Support › Contact form not sending

Viewing 4 posts - 1 through 4 (of 4 total)
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    Posts
  • February 11, 2014 at 10:16 pm #2496
    the martin group
    Participant

    Hey Developer People,

    My contact form will not send, I see that there is a new version that has addressed this problem. I have version 1.2.1, how do I solve this?

    Thanks, Adam

    February 13, 2014 at 11:37 am #2502
    mmsatori
    Keymaster

    Hey Adam,

    first of all, thank you for the purchase!
    Please update to version 1.3 that is now available on ThemeForest – it corrects the bug. In order to update a WordPress theme, you can simply overwrite the theme’s files with their new versions via FTP.

    Should you have more questions, do not hesitate to ask!

    Sincerely,
    Andrii / Satori Studio

    February 13, 2014 at 1:55 pm #2506
    the martin group
    Participant

    I have a couple questions
    1) Will I have to purchase the new version?
    2) If overwrite my files, will I loose what I have created?

    Thank you?

    February 16, 2014 at 8:05 pm #2525
    mmsatori
    Keymaster

    Hey Adam,

    all my theme updates are free for all buyers ;) you can download the latest version of a theme from the “Downloads” tab of your ThemeForest account. Updating will not affect the content of the website, yet in case you’ve made changes to the theme files, they will be lost. For a safe way of altering the theme files, I highly recommend using child themes; a child theme is also included with Kanso (the “Resources” folder of the primary downloadable archive).

    Sincerely,
    Andrii / Satori Studio

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